Cancel or Reschedule Your Interview

As a candidate, you may need to change your interview time after confirming your original interview.

To cancel or reschedule your interview, open your original confirmation email and click the link under “Can't make it? Cancel or reschedule your interview.”

This link will take you to a page where you can cancel your interview or choose another available interview time.

Please see below an example of the page you will see with multiple scheduling options:

You can select any available alternative interview time and click the Reschedule button to confirm your new time. 

To cancel your interview, click the Cancel button.

Please note: The employer may set a limit on how many times you can reschedule your interview. If you have reached that limit, you may no longer be able to reschedule through the link.

Another example below shows the appearance of the page when there are no other available times for rescheduling:

In this case, there are no alternative times to reschedule the interview. You can choose to keep your original time, or cancel the session instead.

You can use the 'Contact Us' form on the registration page for the role if you would like to email the employer's interviewer team to ask about future opportunities.  

The 'Contact Us' form is in blue hyperlinked text on the right side of the registration page, as shown below.

Hellohire Support
Have questions or need assistance? We’re here to help! Feel free to contact us at support@tryhellohire.com.