Candidates scheduled for an interview are automatically sent reminders via email and text messages (SMS) to improve show rates.
The following automated interview reminders are sent by Hellohire:
Time | Type | Example |
Candidate Email — 24 hours before
| Email | Subject: Your interview with [Company] is tomorrow Preheader: Log in tomorrow at [time range] for your interview
Hi [First Name],
Your virtual interview for [Job Name] with [Company] is tomorrow at [time range].
On [date] at [time range], join your interview here: [interview link]
Can't make it? Cancel or reschedule your interview.
Checklist for interviewing success:  Use a device with a mic and camera (laptop, phone, tablet)  Use a supported internet browser: Learn more  Try to find a quiet location with a good internet connection
[welcome video button, if configured] If you need help, contact support@tryhellohire.com. |
Candidate Text — 1 hour before | SMS |
[First Name], your interview with [Company] starts in 1 hour. Join the interview here: [link]
Reply STOP to opt-out
Sent by Hellohire
|
Candidate Email — ~10 minutes before | Email | Subject: It's almost time to interview with [Company] Preheader: Log in today at [time range] for your interview
Hi [First Name],
It's almost time for your [Job Name] interview with [Company].
Today at [time range], join your interview here: [interview link]
Can't make it? Cancel or reschedule your interview.
Checklist for interviewing success:  Use a device with a mic and camera (laptop, phone, tablet)  Use a supported internet browser: Learn more  Try to find a quiet location with a good internet connection
[welcome video button, if configured] If you need help, contact support@tryhellohire.com. |
Candidate Text — 5 minutes before
| SMS |
[First Name], it's time for your interview with [Company]. Join the interview here: [link]
Reply STOP to opt-out
Sent by Hellohire
|
In-Person Interview Reminders
• ~24 hours before — Email reminder + SMS, sent the day prior to the interview
• ~2 hours before — Email reminder + SMS, sent the morning/day-of
In-Person Orientation Reminders
• ~24 hours before — Email reminder + SMS, sent the day prior to the orientation
• ~2 hours before — Email reminder, sent day-of (no SMS at this touchpoint for orientations)
Hellohire Support
Have questions or need assistance? We’re here to help! Feel free to contact us at support@tryhellohire.com.