We’re sorry you weren’t able to connect with an interviewer during your scheduled session. We understand how valuable your time is and want to help you get back on track.
If You See “0 Interviewers Online” on the Waiting Screen:
This message means that the interviewer has not yet joined the session.
Here’s What to Do Next:
1. Please use the “Contact Us” form to notify the employer directly. This ensures they’re aware of the missed session and can assist to provide additional details if needed.
2. For more help reaching out, refer to: How to Contact the Employer or Interviewer
Next Step: Reschedule Your Interview
We recommend rescheduling for another session — the interviewer should be online and ready to meet with you at the new time.
To reschedule:
1. Open your confirmation email.
2. Search for the phrase: “Can’t make it? Cancel or reschedule your interview.”
3. Click the link to view upcoming available sessions and select a time that works for you. Then, click Reschedule my interview.
Hellohire Support
Have questions or need assistance? We’re here to help! Feel free to contact us at support@tryhellohire.com.
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