When a candidate requests to reschedule their in-person orientation, you can quickly cancel their existing session and assign them to a new time slot.
Here’s how to do it step by step:
Step 1: Cancel the Current Orientation Interview
Go to the Candidate list under your In-person Orientation:

Find the candidate you want to reschedule.
Click the three dots (⋮) on the right side of their name.

Select Cancel.

Continue to confirm the cancellation and click Cancel interview.

The candidate will receive an email notification informing them that their in-person orientation session has been canceled.

Step 2: Add the Candidate to a New Session
Go to the Schedule section of your In-person Orientation:

Look for the new timeslot you’d like to assign the candidate to.
Click the "human+" button beside that date and timeslot.

Search for the candidate by name or email address, then select them from the results.

Click Add Candidate to proceed.

The candidate will receive a new email confirming the new schedule of their in-person orientation.

Hellohire Support
Have questions or need assistance? We’re here to help! Feel free to contact us at support@tryhellohire.com.
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