How to Locate and Update Candidate Engagement

Modified on Thu, Nov 12 at 3:55 PM

Automatically sending engagement messages helps candidates stay on track and encourages them to schedule interviews, keeping your hiring process moving forward. With Hellohire, you can set up to six touchpoints—customizable in both timing and content—to maximize candidate engagement.


You can manage these settings in the Candidate Engagement section of Hellohire. There, you’ll find options to configure your Drip Campaign (touchpoints), adjust the schedule, and personalize message content to fit your hiring needs.


Setting Up Candidate Engagement


Step 1: Log in to Your Hellohire Account


Go to https://www.tryhellohire.com and log in using your credentials.


Step 2: Navigate to the Jobs Section


Click “Jobs” in the upper-left corner of your dashboard and select the Job name. 



Step 3: Go to Engage


Within the Job Editor, click “Engage”.


Step 4: Locate Candidate Engagement


Look for the “Candidate Engagement” section.



Customizing Engagement Touchpoints

  • Each touchpoint has a default number of days between messages, but you can adjust this to fit your hiring timeline.



  • To edit the timing, click the pencil icon next to the touchpoint and enter your preferred number of days.



  • You can also customize the content of each email and SMS message to match your tone and goals.



Activating Engagement

Each engagement touchpoint has its own on/off toggle. You can enable or disable individual touchpoints depending on your hiring needs. 


To activate a touchpoint, simply turn on its corresponding toggle. Turn it off if you no longer want that particular message to be sent.


Once enabled, candidates will automatically receive the corresponding messages based on the configured schedule.




Hellohire Support

Have questions or need assistance? We’re here to help! Feel free to contact us at support@tryhellohire.com.

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