The Automated "No" Email allows Hellohire to automatically notify candidates when they receive a "No" interview outcome.

This automation helps recruiters consistently communicate interview decisions without having to send rejection emails manually.

What is the Automated "No" Email?

The Automated "No" Email sends an email to candidates when they are assigned a "No" outcome in Hellohire.

The email uses the template configured for the specific Meeting Stage. Each stage can have its own customized email template, allowing you to include a thank-you message, interview feedback, or any other information you want candidates to receive.

When is the Automated "No" Email Sent?

The email is triggered when a candidate's interview outcome is changed to "No".

This applies when the outcome is updated manually by a recruiter.

Once the candidate is marked as "No", Hellohire evaluates the automation and sends the email if the Automated "No" Email is enabled.

Email Delivery Timing:

• The default delay for the Automated "No" Email is 48 hours after the candidate receives a "No" outcome.

• If a different delay is configured, the email will be sent according to that setting.

Is the Email Sent More Than Once?

No.

The Automated "No" Email is sent only once when the candidate receives the "No" outcome.

If the candidate's outcome remains "No", the same automated email will not be sent again.

What Happens If the Automation Is Disabled?

If the Automated "No" Email is disabled, Hellohire will not send an email when a candidate receives a "No" outcome.

Recruiters can still contact candidates manually if needed.

The Automated "No" Email provides a consistent way to communicate interview decisions, ensuring candidates receive their notification according to the configured automation delay.

Need help configuring your automation?

Refer to How to Configure Automations for more information.

Hellohire Support

Have questions or need assistance? We’re here to help! Feel free to contact us at support@tryhellohire.com.