If you need to prevent specific users or candidates from interacting with your organization, Hellohire allows you to block them by email address, phone number, or both. Follow the steps below if you need to add someone to your blocklist.

Step 1: Log in to Your Hellohire Account

Go to https://www.tryhellohire.com and sign in with your email and password.

Step 2: Access Your Organization Settings

    In the top-right corner of your screen, click the dropdown arrow next to your name and select “Manage Organization.”

Step 3: Open the Blocklist Section

    1. In the left-hand menu, click Blocklist.

    2. Enter the email address, phone number, or both for the user or candidate you want to block.

    3. Click the “Block” button to add them to your blocklist.

Once blocked, the individual will no longer be able to access interview scheduling or other communications from your organization through Hellohire.

How to Block Multiple People at Once

If you need to block many candidates or users, you can upload a CSV or Excel file containing their email addresses or phone numbers.

Step 1: Prepare Your File

Prepare a .csv or .xlsx file containing the email addresses or phone numbers you want to block.

Step 2: Upload the File

You can either:

1. Drag and drop the .csv or .xlsx file you need to upload into the upload area, or
2. Click the column and select the completed CSV or Excel file from your computer.

3. In the importer, review the Match your columns section and match the columns in your file with the appropriate fields.

4. Once your columns are matched, click Import to upload your entries.

What Happens After You Upload the File?

After you upload the file, Hellohire will check each row and process the information provided.

• Valid email or phone number: The person is added to your organization's blocklist.
• Valid email + invalid phone number: The person is blocked using their email address. The invalid phone number is not saved.
• No usable email or phone number: That row is skipped, but the rest of the file continues to process.
• Duplicate entries: If someone is already on the blocklist, they will not be added again.
• More than 2,000 rows: The upload is rejected, and no one from the file is blocked.

Once the upload is complete, the valid entries will be added to your Blocklist.

Hellohire Support

Have questions or need assistance? We’re here to help! Feel free to contact us at support@tryhellohire.com.